FAQs

  • Which countries does Alaya ship to?

We are currently delivering to United Arab Emirates, United States of America and Singapore.

  • What are the shipping charges on International orders?

We charge a flat shipping fee of 20 dollars, irrespective of order size. 

  • How long will it take to receive the order?

We process your orders within 24 hours and ship them via our trusted logistic partners. Any order placed is shipped within 7-10 business days.

  • When is an item eligible for return?

If you wish to return an order, kindly get in touch with our customer care team at help@alayabystage3.com. We urge you to raise a return request within 7 days of order delivery. 

  • What are the supported modes of payment?

We support online payments only.